Question 1

How much does it cost to open a digital sports venue?

Accepted Answer

Investment is mainly composed of equipment, interior construction, lease and working capital. It varies widely with floor area, city and equipment mix. After an on-site measurement we provide an equipment list and an investment model instead of a one-size-fits-all quotation.

Question 2

How much space do I need, and what ceiling height?

Accepted Answer

A single device occupies anywhere from 30–60 sqm to 80–150 sqm, and a full venue usually starts from several hundred square meters. Ceiling height, load capacity, fire safety and circulation are confirmed during the on-site measurement before the equipment mix is fixed.

Question 3

What happens when equipment breaks down? How do warranty and spare parts work?

Accepted Answer

Equipment carries a one-year free warranty with regularly maintained system content and free gameplay updates for new and existing venues. Spare parts are kept in stock, with remote diagnostics and on-site engineer support.

Question 4

Can we open without previous operation experience?

Accepted Answer

Yes. Delivery includes staff training on operation, safety and daily maintenance. After opening we can follow up periodically on events, ticketing and membership, and content updates, and our operation team can support on site for the project.

Question 5

Can projects outside China be delivered?

Accepted Answer

Yes. Our equipment and service network already covers more than 50 countries and regions, with remote diagnostics and spare parts supply; the delivery scope and acceptance requirements are confirmed item by item in the project plan.

Question 6

What support continues after opening?

Accepted Answer

Opening support covers event planning plus ticketing and membership advice. During operation we follow up on content updates and equipment maintenance on a regular cycle, new gameplay is updated free for both new and existing venues, and our operations team can work on site with the project.